We kindly ask that you review your order carefully before placing it to ensure that all information and the contents of your order are correct. Please be advised that once your order has been placed, we are almost unable to cancel or make changes to
Please do not return the package before contacting us, we cannot guarantee processing your refund if you don't contact us first. We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
You can return your order within 30 days from the day you received your order. This includes products that have been opened and used - we expect you gave them a red hot go before deciding ‘not for me!’. Unused or gently used products are eligible for
We are under a legal duty to supply products that are in conformity with our agreement with you. If a product you have ordered is faulty, including if it is incorrectly described or not of satisfactory quality, you have a right to request a refund. N
We can not cancel your order while it’s in transit. You can however return the order to us once you receive it and request a refund. If you no longer require your order, please contact us here with the reason you wish to return your order. We will pr
Cheeky babes! Your refund will still be issued to the card used on your order so long as the account is still open. When a card is lost, stolen, or cancelled we can still refund that card. We cannot refund your order onto a different card. Please don
Once the product has arrived back at our warehouse, please allow 3-5 days for your return to be processed internally. Once processed and accepted, we will then issue your refund accordingly. You will generally receive your refund within 48-72 hours o
If you have received an email advising that your order has been cancelled it could be for one of the following reasons:. 1. The order has failed security checks. We perform security checks on every order that is placed with us. If an order does not m