Smuuv Body logo
Smuuv Body logo

All articles

I returned my order, when can I expect my refund to be processed?Updated 4 days ago

Once the product has arrived back at our warehouse, please allow 3-5 days for your return to be processed internally. Once processed and accepted, we will then issue your refund accordingly.

You will generally receive your refund within 48-72 hours of the return package being marked as delivered. Returns can take up to 14 business days during peak season and depending on your bank.

Depending on your bank or card provider, please allow up to 5 - 10 business days for your refund to reflect on your account. Don’t worry - we’ll do our best to keep you notified every step of the way.

Was this article helpful?
Yes
No