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After-sales & Warranty

What warranty Coverage do you offer?

We stand by the quality of our products. If any defects in materials or workmanship arise during normal use within one (1) year from the original retail delivery date ("Warranty Period"), we'll take care of it. Our guidelines for normal use are detai

Exclusions from Warranty​

Damage resulting from failure to follow our usage instructions isn't covered. Specifically, the warranty does not apply to the following exclusions (“Warranty Exclusions”):. Visit our Warranty page for full details.

Lifetime Warranty

For those who opted into it, our Lifetime Warranty extends coverage for manufacturing defects in materials and workmanship for the product's lifetime to the original owner, beyond the standard 1-year warranty. This applies only to Smuuv Products. If

Limitation of Liability​

To the maximum extent permitted by law, Smuuv Body is not responsible for any indirect, incidental, or consequential damages arising from a breach of warranty or other legal theories. This includes loss of use, revenue, profits, business, data, or go

Remedies in Case of Warranty Breach​

If your claim is valid, we will, at our discretion:. Visit our Warranty page for full details.

Warranty Service Options​

Service options and availability may vary by country. You may be responsible for shipping and handling charges if the product can't be serviced in the country it is in. If seeking service outside the original purchase country, you must comply with im

Obtaining Warranty Service​

Reach out to our Warranty service with your order number and a detailed description of the defect. Follow our procedures and diagnostic questions to obtain warranty service.  Visit our Warranty page for full details.

Important Restriction

Warranty service may be restricted to the country where the product was originally sold. Visit our Warranty page for full details.