Why is my order being returned to the sender?Updated 22 days ago

There are a few common reasons why a Smuuv Body order might be returned to the sender:

• If the address provided at checkout is missing details or contains errors, the carrier may be unable to deliver your package.
• If the carrier tries to deliver your package multiple times and is unable to reach you, it may be sent back.
• If the recipient refuses the package, the carrier will return it to us.
• Some addresses (like P.O. boxes or certain business addresses) may not be eligible for delivery, depending on the carrier.

If you see your order is being returned, please contact us at support@smuuvbody.com with your order details as soon as possible. We’ll confirm the return and discuss your options for reshipment or next steps. Additional shipping fees may apply.

For future orders, please double-check your shipping address to help ensure smooth delivery!