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My Order Status Isn’t updating, or my package Is delayed. What Is happening?Updated 4 days ago

Sorry about that! We know waiting can be tough! Here are a few things that could be causing the delay or lack of tracking updates:

  • Carrier Delays: Shipping carriers sometimes experience delays, especially during peak seasons, holidays, or due to weather and other unforeseen events.
  • Tracking Not Updating: It’s normal for tracking to pause for 24–48 hours, especially soon after your order ships or when the carrier is in between scan points.
  • Processing Time: If you received your shipping confirmation but don’t see movement yet, your package may still be processing at our warehouse or waiting for the carrier’s next scan.

What can you do?

If your package still hasn’t moved after 72 hours or is significantly delayed, please reach out to us at [email protected] with your order details. We’re always here to help and will look into it for you!

Thanks for your patience—we’ll do everything we can to get your order to you as quickly as possible!

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