I have special delivery instructions. Can I provide them to the shipping courier?Updated 4 days ago

If you have specific delivery instructions—like a gate code or special drop-off request—you’ll need to share these directly with the shipping courier handling your Smuuv Body order. Unfortunately, we’re unable to relay delivery instructions to the courier on your behalf.

Here’s how you can do it:

• Once your order ships, you’ll receive a tracking link via email (you can also find it in the Open Orders section of your Smuuv Body account).
• Click on the tracking number to visit the shipping courier’s website, where you’ll find the latest updates on your package.
• Many couriers allow you to add delivery instructions or make changes online. If not, you can always contact the courier’s Customer Support line directly for assistance.

For UPS shipments: You may need to register for UPS MyChoice to submit special instructions. Please note: if you add instructions after your package is already Out For Delivery, it could cause a delay.

While our delivery partners do their best to follow your requests, we can’t guarantee they’ll always be able to accommodate them. Smuuv Body isn’t liable for lost, stolen, delayed, or damaged packages resulting from special instructions.